We have been in the Calgary trailer rental business for several years now. And because our fleet includes almost every type of trailer, we have also seen almost every type of customer, and their diverse needs. Regular
house moves,
horse vet visits, car hauling, material
transport with dump trailers, landscaping, and the list goes on.
But what truly sets us apart is how we solve problems that customers often face with larger trailer rental companies. Though these big players have been on the market longer and gotten a lot of name recognition, their impersonal service and rigid policies often leave customers feeling overlooked.
As someone who themselves suffered at the hands of one of the biggest trailer companies we all know about, we know how it feels. We’ve continued to hear countless similar stories from customers about their frustrating experiences with larger companies. Many have encountered:
Longer wait times: Whether it’s to pick up a trailer or get assistance, delays can derail a carefully planned schedule.
Limited availability: The exact type of trailer you need may be unavailable, leaving you to compromise or postpone your plans.
Hidden fees: Extra charges for mileage, insurance, or late returns can leave customers feeling misled.
Inflexible policies: Life happens, but many big companies make changes to bookings unnecessarily complicated—or outright impossible.
These experiences often add stress to what is already a demanding task, like moving houses or transporting materials, or hell, taking your horse to the vet. That’s where we’ve stepped in to make a difference.